| Terms & Conditions
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Is Mjuice available outside of Malaysia?
Not yet! There are several logistical reasons that make it challenging at this stage - taxes, currencies, government regulations, ad sales, geographical targeting, and many others. Have patience though, we'll get there soon.
How many people in my household are allowed to use Mjuice?
Any number, we believe the more the merrier!
Can I use my PayPal account for more than one account?
No more than two Mjuice accounts can share the same PayPal account across the entire system.
Why do you require my mobile phone number?
We use it to assist us in preventing any individual from creating more than one Mjuice account in the system. We only use it to send you an activation code at your request and will not be contacting you via this medium unless strictly necessary. We do not share your information with anyone else.
Where is your Privacy Policy?
See details
I am not receiving the activation code to my mobile device.
Confirm your mobile number on your Mjuice account information once more! If it is correct, the majority of the time this problem is the result of text messaging not being enabled on your mobile device. Please contact your carrier to confirm. Note that we use the carrier's email-to-text message service so you must inquire specifically about that.
I am certain that my device supports text messages, is listed in your list of supported carriers, and yet I am still not receiving the message!
Please give it some time. The way we choose to send the messages is different from normal text messages. Please wait up to four hours before contacting us for help. Some of the carriers have problems with their delivery service from time to time that can last up to a day or two. We usually know when that happens (based on delivery failures) and we will respond accordingly to your request.
When do I get paid, how do I get paid, and is there a minimum payout amount?
We start the payout process via PayPal every Friday. The minimum payout amount is RM25. It is very important that you have a valid PayPal email address setup with us. Please login at www.mjuice.com.my and go to your Account Details to register your Paypal account with us.
I don't have a PayPal account, can you pay me another way?
Not yet. PayPal has been the most cost effective way for us to get payments to people all over and will most likely be the payment method of choice for a while. You can choose to use Mjuice and accumulate a balance with us. If we support additional methods in the future you can then be paid that way. Alternatively, if you choose to setup a PayPal account in the future, the funds will transfer then.
Are there obligations or costs associated with my Mjuice participation?
There are no obligations other than the requirement that you represent yourself accurately when you choose to provide us with information and otherwise abide by the Terms of Service!
I gave you the wrong PayPal email address! Can you re-send the payments?
You must first update your PayPal email address with us to the proper one. Please login at www.mjuice.com.my and visit your Account Details. Update your PayPal email address accordingly. We will look into the transaction status at PayPal. We can almost always cancel the request and re-issue the funds manually. Please note that this is currently a very human-intensive process and as such it can take a few days for us to complete the work. There is a small chance that someone else could have claimed the funds sent in error. If that happens we will be unable to correct the problem and re-issue past funds to you.
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